---
title: Status
description: View status of PowerMyLearning's PMLC and Family Playlist platforms.
---

[![pml-logo-1](https://status.powermylearning.org/hubfs/pml-logo-1.svg "pml-logo-1")](https://powermylearning.org/)

## Event details:

###### Date & Time

Tuesday, March 28, 2022  
6pm-7:30pm

###### Location: Chief Lounge NYC

Chief Lounge New York City  
13 E 19th St, New York, NY 10003

###### Other Event Information

Due to limited capacity, we ask that you please leave any guests (spouses, children, etc.) at home.  

#### Take a peek inside the lounge.

# Status

 

This page reflects the status of MathVoice and Family Playlists. If you are experiencing an error, but there are no current issues shown here, please contact our [Help Desk](mailto:help@powermylearning.org).

 Operational

100%

### All Features

 Text Messages: Down and Investigating

100%

 Email: Operational

100%

 Teacher Dashboard: Operational

100%

 Principal Dashboard: Operational

100%

 Video Uploading: Operational

100%

### Past Incidents (Previous 30 Days)

**January 16 – 26, 2026**

**Resolved: SMS Notification Cancellations and Delays**  
Between January 16 and January 26, users experienced intermittent delays or failures with At-Home activity SMS notifications due to a service disruption with our third-party provider, Twilio. All other platform features remained fully operational during this time. The issue has since been resolved, and SMS delivery has returned to normal.